Straight answers

FAQ

What makes this different from shampoo?
Shampoo is formulated for hair — conditioning polymers, detangling, shine agents for strands you may not have. Lucky 8 Ball is formulated for scalp skin: mild cleansing, skin-matched pH, and light enzymatic exfoliation. Different job, different chemistry.
What does the papain actually do?
Papain is an enzyme derived from papaya. It gently breaks down the dead surface skin cells and buildup that cause flaking and dullness — a chemical exfoliant that works without gritty scrub particles or strong acids.
Can I use it on my face or body?
It's formulated and tested as a head wash. Plenty of guys let the lather ride down on the way to the drain, but for dedicated face and body care, use products built for those jobs.
Is it tested on animals?
No. It's tested on bald guys in Brooklyn, who volunteered enthusiastically.
How long does a bottle last?
Around two months of daily use for most people. A little goes a long way — you're washing a scalp, not a mane.
Where do you ship?
Currently shipping within the United States. Orders go out in 1–2 business days from Brooklyn, NY. See our Shipping & Returns page for details.
What's your return policy?
If it's not working out, contact us within 30 days of delivery and we'll make it right. Full details on the Shipping & Returns page.
I run a barbershop. Can I stock Lucky 8 Ball?
Yes — wholesale is very much our thing. Head to the contact page and select "Wholesale inquiry." We'll get back to you with pricing and minimums.
Who actually makes this?
AQPH, an independent cosmetic formulation lab in Greenpoint, Brooklyn. FDA MoCRA-registered facility, small-batch production, every lot coded and tracked. Learn more at aqph.net.

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